Order By in @Named Query not working

[SecurePAX]

New to Jave, new to netbeans. I'm following the e-Commerce tut to get
up to speed.

ControllerServlet includes:
@EJB
private CrewFacade crewFacade;
...
@Override
public void init() throws ServletException {
// store employee list in servlet context
getServletContext().setAttribute("crewList",
crewFacade.findAll());

Crew.java includes:
@NamedQueries({
@NamedQuery(name = "Crew.findAll", query = "SELECT c FROM Crew c
ORDER BY c.lastName"),

Results looks like:
BROOKS
TRAVOLTA
TAYLOR
ADAMS
GAINS

Obviously not sorted. Cleaned and rebuilt before this note. Output is
complete, but not sorted. What's up? I need to get these simple
@Named Query mods understood, as I have 'multiple joins' and WHERE
clauses to add.

Any help? links to investigate? thanks in advance.